We realize that your competitive advantage is closely aligned with your strategic IT investments, so our Professional Services team asks an array of operational questions as projects get underway. We begin every implementation by gaining a fundamental understanding of your most pressing business issues along with your immediate and long-term needs and goals. Customers tell us that no one digs as deep as NewBold Technologies in trying to understand their day-to-day challenges and business growth goals.
From Our Customers:
“It is not often that I enthusiastically endorse a vendor because the supplier management process is often an arduous one. We had firm timelines and operational constraints for this deployment to 161 stores. When NewBold Technologies team came on board, the local program manager led the effort to develop (and maintain) a deployment plan/timeline – store-by-store, constraint-by-constraint. The staging team arrived and, exceeding our expectations, was effective on day one. The installation teams were reliable and able to resolve the unexpected. Throughout the project, we had excellent communication with all managing levels within NewBold Technologies – this included frequent status meetings via conference calls.
NewBold’s experience and willingness to do whatever it took to resolve our issues made our challenges palatable and shaped new solutions. After 35 years in the information systems profession, I wholeheartedly endorse NewBold’s team.”
Director of IT
Once we understand your goals, we connect application requirements, existing infrastructures, budgets and timeframes to layout an optimal solution that takes into account every detail of your operations. From point of sale, back office and scanning technology, to kiosks, transaction processing systems and handheld devices, NewBold Technologies goal is to understand all retail and technical requirements to be considered.
Project Management Value-Added Services and Capabilities:’
- Dedicated project managers and coordinators
- Multi-vendor solution design
- Pilot projects
- Deployment strategy
- Process documentation
- Rollout scheduling
The Project Manager’s role here is critical to successful multi-site rollouts. Coordinating with your IT staff, we execute the project’s rollout schedule and serve as a focal point for communications among all parties. Your dedicated NewBold Technologies Project Manager ensures your full migration is completed accurately, on time, and with minimal disruption.
You can rely on our Project Managers’ rollout experience to anticipate and resolve problems before they negatively impact the project schedule. From nationwide upgrade projects to grand openings, redesigns, and store closings, our Project Managers are experts in working within tight timeframes that require extreme attention to detail.
Taking on your desired level of leadership and involvement, our Project Managers coordinate everything from project changes and equipment arrival, to optimizing available resources and providing a smooth transition from legacy to new systems.