Warranty Programs

POS ScannerAs part of our single-solution philosophy, NewBold Technologies offers a wide array of hardware Repair Services to help ensure your Point-of-Sale unit is functioning optimally. Our programs range from Warranty Management/Certified Depot Repair to supplemental Depot Repair Services billed on a Time & Materials basis. NewBold Technologies will customize a maintenance solution that is tailored to your unique needs. Our Service Department associates follow best practices, and are Toshiba and NCR certified. Their knowledge and experience will provide you with a consistent, timely, and thorough evaluation and/or repair for your Point-of-Sale hardware.

Below are some of the Warranty/Maintenance Programs NewBold Technologies(NBT) offers:

  • Toshiba Depot Warranty Repair
    • NBT to Manage and Execute Direct with Toshiba (on behalf of Client)
  • NCR Depot Warranty Repair
    • NBT to Manage and Execute Direct with NCR (on behalf of Client)
  • NewBold Technologies Advance Exchange with On-Site Technician
    • Mon – Sat Shipments
    • Equipment Shipped Next Day Air (within Continental US)
    • NBT Dispatched Technician performs swap
    • Manage return of defective item
    • Repair of Returned Defective Item
    • Manage Customer Owned Inventory (COI)
  • NewBold Technolgies Advance Exchange – Customer Assist
    • Mon – Sat Shipments
    • NBT Support will assist Store Staff with Swap
    • Manage return of defective item
    • Repair of Returned Defective Item
    • Manage Customer Owned Inventory (COI)
  • NewBold Technologies Time & Materials Depot Repair
    • Complimentary T&M Quotes delivered by NBT Service Technicians
    • Upon Client’s approval, NBTwill Repair and Return as directed